Position: Volunteer Services Coordinator
Reports to: Chief of Operations
Status: Salaried/Exempt
Terms: Full-time
Location: Atlanta, GA
Initial Review:   September 23, 2019

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The Volunteer Services Coordinator is a member of the staff of the Accreditation Commission for Education in Nursing (ACEN) and reports to the Chief of Operations. The Volunteer Services Coordinator performs a broad range of responsibilities related to coordinating volunteer involvement throughout the accreditation review process, including but not limited to pre-site visit planning and team composition; planning of evaluation review panel composition; pre-selection of evaluation review panel assignments; assisting in the development of evaluation review panel review agendas; pre-selection of Board of Commissioner assignments; assisting in the development of Commissioner review agendas; peer evaluator updates and retention; maintenance of peer reviewer registry and data entry.


  • Assist with the development of an ACEN peer evaluator registry management system
  • Ensure peer evaluator registry management system records are current, accurate, and complete
  • Strategically plan and manage peer evaluator assignments to site visit teams and evaluation review panels
  • Strategically plan and manage assignments of programs to review for peer evaluators, including members of the evaluation review panels and Board of Commissioners
  • Develop methods to ensure usage optimization of peer evaluators and other resources throughout the levels of the review process
  • Coordinate with the Volunteer Resources Coordinator to ensure travel cost objectives and other travel limitations are considered and met
  • Collaborate with the Volunteer Resources Coordinator to ensure peer evaluators have completed orientation and training prior to site visit and evaluation review panel assignments
  • Assist with pre-visit through post-visit communications with site visit teams and nurse administrators
  • Assist with pre-meeting through post-meeting communications with peer evaluators, observing nurse administrators, reviewers, and chairs of the evaluation review panels
  • Follow-up and confirm commitments of peer evaluators to participate on site visits and evaluation review panels
  • Participate in the planning and implementation of strategies for peer evaluator retention
  • Report on the progress of peer evaluators completing the online pre-cycle/pre-meeting updates
  • Organize and maintain peer evaluator records including but not limited to, availability, service history, evaluations, and conflict of interest statement forms
  • Ensure records and information available in the shared network directories related to site visits and peer evaluators are current, accurate, organized, and usable
  • Assess peer evaluator progression and implement effective metrics for role advancement recommendations within the accreditation process
  • Maintain metrics, analyze data, and assess the planning and logistics throughout the levels of the review process for improvements and optimization
  • Prepare scheduled and ad hoc reports presenting peer evaluator activity related to an active or upcoming level of review
  • Assist with international site visit planning and logistics as requested
  • Other duties and responsibilities as assigned


  • Minimum of an associate degree in a related field; project management preferred
  • 2+ years of experience in a related area of work; resource management preferred
  • Applied knowledge of logistics, projects, and/or office management software
  • Knowledge of data management practices and procedures
  • Advance level in the Microsoft Office Suite, including Excel and Access
  • Outstanding analytical and problem solving skills
  • Strong organizational and planning skills
  • Excellent interpersonal skills
  • Exceptional verbal and written communication skills
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and high expectations for quality
  • Ability to perform in team-oriented environments
  • Professionalism, loyalty, dependability, and ability to maintain confidentiality

How to apply:
Send resume to:

Alex Mariquit
3343 Peachtree Rd. NE, Suite 850
Atlanta, GA 30326



More about ACEN:

The Accreditation Commission for Education in Nursing (ACEN) supports the interests of nursing education, nursing practice, and the public by providing specialized accreditation for all levels of nursing education and transition-to-practice programs. As the leading authority in nursing education accreditation, the goal of the ACEN is to be a supportive partner in strengthening the quality of nursing education and transition-to-practice programs.

Accreditation of a nursing program or transition-to-practice program is a process by which a program is evaluated by a group of its peers (“peer evaluators”) in order to determine its quality. The peer evaluators perform this evaluation by conducting an in-person “site visit,” after which an accreditation decision is made by the ACEN Board of Commissioners. When a nursing program holds ACEN accreditation, it means that ACEN recognizes that a nursing program meets a set of Standards and can be trusted to deliver quality education.

The ACEN is recognized as an accrediting body by the U.S. Department of Education (USDE) and by the Council for Higher Education Accreditation (CHEA). ACEN is also one of the largest specialized accrediting agencies, accrediting nursing programs throughout the United States, its territories, and internationally. The ACEN is proud to be the oldest nursing education accreditor, and will continue adding to its history for decades to come by ensuring educational quality through accreditation for nursing programs and transition-to-practice programs everywhere.

ACEN is an equal opportunity employer.